Terms of Use

Jigsaw Puzzles Universe

Effective: March 1, 2026  ·  Last updated: March 1, 2026

Key Points at a Glance

Contents

  1. Acceptance of Terms
  2. License Grant
  3. Age Requirements
  4. In-App Purchases & Subscriptions
  5. Virtual Items
  6. User-Generated Content
  7. Intellectual Property
  8. Prohibited Conduct
  9. AI & Machine Learning Restriction
  10. Third-Party Services
  11. Privacy
  12. Disclaimer of Warranties
  13. Limitation of Liability
  14. Indemnification
  15. Termination
  16. Governing Law & Disputes
  17. Changes to These Terms
  18. Apple-Specific Terms
  19. Contact Us

1. Acceptance of Terms

By downloading, installing, or using Jigsaw Puzzles Universe (the "App"), you agree to be bound by these Terms of Use ("Terms") and our Privacy Policy, which is incorporated by reference. If you do not agree, do not install or use the App.

These Terms constitute a legally binding agreement between you and SilverSnowfish ("we", "us", or "our"). The App is distributed via the Apple App Store and Google Play Store (each a "Platform"). Platform terms apply in addition to these Terms.

2. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable, personal license to install and use the App on devices you own or control, solely for your personal, non-commercial entertainment purposes.

This license does not permit you to:

3. Age Requirements

The App is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are under 13, you may not use the App.

Users aged 13–17 must have permission from a parent or legal guardian. By using the App on behalf of a minor, the parent or guardian agrees to these Terms on the minor's behalf and accepts responsibility for the minor's use of the App.

If you become aware that a child under 13 is using the App without permission, please contact us at silver.snowfish.games@gmail.com.

4. In-App Purchases & Subscriptions

4.1 Purchases

The App offers optional in-app purchases, including a Remove Ads subscription. All purchases are processed by the Platform (Apple or Google) and are subject to their respective payment terms. Prices are displayed in your local currency at checkout.

4.2 Subscriptions and Auto-Renewal

Paid subscriptions automatically renew at the end of each billing period at the same price unless you cancel before the renewal date. You authorize the Platform to charge your payment method on file at the start of each new billing period.

Apple App Store

Subscriptions are managed in your Apple ID account settings. Cancel at least 24 hours before the end of the current period to avoid renewal. Go to Settings → [Your Name] → Subscriptions.

Google Play Store

Subscriptions are managed in your Google Play account. Cancel any time before the end of the current billing period to avoid renewal. Go to Google Play → Account → Payments & subscriptions → Subscriptions.

4.3 Free Trials

If a free trial is offered, it converts to a paid subscription at the end of the trial period unless cancelled. Cancel before the trial ends to avoid charges.

4.4 Refunds

All purchases are final unless required otherwise by applicable law. Refund requests must be directed to Apple or Google through your account settings; we do not process refunds directly.

4.5 Price Changes

We may change subscription prices. Material price changes will be communicated in advance via the App or email. Continued use after the change date constitutes acceptance.

5. Virtual Items

The App includes virtual items such as coins. These items:

You acknowledge that virtual items represent a limited license right only and that we may modify or discontinue them without notice or compensation.

6. User-Generated Content

The App allows you to create custom puzzles from photos on your device ("User Content"). Your photos are stored locally on your device only and are never uploaded to our servers or shared with any third party.

You represent and warrant that you own or have the necessary rights to all photos you use, and that your use of those photos does not infringe any third-party intellectual property rights, privacy rights, or any applicable law.

Because User Content never leaves your device, we do not claim any ownership or license over your photos. Deleting a custom puzzle from within the App permanently removes it from your device.

7. Intellectual Property

The App and all of its content — including but not limited to software, puzzle images, artwork, icons, animations, sounds, text, and the overall design — are owned by or licensed to SilverSnowfish and are protected by copyright, trademark, and other intellectual property laws.

Nothing in these Terms transfers any intellectual property rights to you. Your use of the App does not grant you any rights to use our name, logo, trademarks, or branding without our prior written permission.

8. Prohibited Conduct

You agree not to:

Violation of these prohibitions may result in immediate termination of your access to the App.

9. AI & Machine Learning Restriction

You may not use any content, images, artwork, or other materials from the App to develop, train, prompt, fine-tune, improve, or otherwise enhance any artificial intelligence, machine learning, or deep learning system or model. This restriction applies regardless of whether you access the content directly through the App or via screenshots, recordings, or other means.

10. Third-Party Services

The App uses the following third-party services. Their own terms and privacy policies apply:

We are not responsible for the content, availability, or practices of third-party services. Links to third-party websites or services are provided for convenience only.

11. Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully — it explains what data we collect, how we use it, and your rights.

12. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SILVERSNOWFISH AND ITS OFFICERS, EMPLOYEES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE APP, INCLUDING LOSS OF DATA, LOSS OF PROFITS, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE APP EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $10.

Some jurisdictions do not allow certain limitations of liability, so the above may not apply to you in full.

14. Indemnification

You agree to defend, indemnify, and hold harmless SilverSnowfish and its officers, employees, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any User Content you create within the App.

15. Termination

These Terms remain in effect until terminated. You may terminate them at any time by uninstalling the App and ceasing all use.

We may suspend or terminate your access to the App at any time, with or without cause or notice, including if we believe you have violated these Terms. Upon termination, all licenses granted to you immediately cease. Provisions that by their nature should survive termination (including Sections 7, 12, 13, 14, and 16) will survive.

16. Governing Law & Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of the jurisdiction in which SilverSnowfish is established, without regard to conflict-of-law principles. Nothing in these Terms limits any mandatory consumer protection rights available to you under the laws of your country of residence.

16.2 Informal Resolution

Before filing any formal dispute, please contact us at silver.snowfish.games@gmail.com with a description of your concern. We will make a good-faith effort to resolve the issue within 30 days.

16.3 Dispute Resolution

If informal resolution fails, disputes will be resolved through binding individual arbitration rather than in court, except that either party may seek injunctive or other equitable relief from a court for infringement of intellectual property rights. Class actions and class arbitrations are not permitted.

Opt-out of arbitration: You may opt out of binding arbitration by sending written notice to silver.snowfish.games@gmail.com within 30 days of first agreeing to these Terms.

17. Changes to These Terms

We may update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will provide notice through the App or via email (if we have your address). Your continued use of the App after the effective date of revised Terms constitutes your acceptance of the changes.

If you do not agree to the updated Terms, you must stop using the App and uninstall it.

18. Apple-Specific Terms

If you downloaded the App from the Apple App Store, the following additional terms apply:

19. Contact Us

If you have questions or concerns about these Terms, please contact us:

SilverSnowfish

Email: silver.snowfish.games@gmail.com


We aim to respond to all enquiries within 5 business days.